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Industrial Docs
Dashboard Quick Start Guide
Using the Dashboard
Industrial Installation Guide
Industrial Troubleshooting Guide
Utilities Docs
Dashboard Quick Start Guide
Using the Dashboard
Utilities Installation Guide
Utilities Troubleshooting Guide
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Industrial Troubleshooting Guide
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5
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5
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Guide Content
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Chapters
Device Not Communicating / Offline Status
2 Topics
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Device Not Communicating / Offline Status
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Stand-Alone Devices (AT-U)
AT-R Devices with Gateway
No Data or Missing Readings
3 Topics
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No Data or Missing Readings
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Check Sensor Activation
Check Timer Configuration
Data Visibility Issues
Alert Issues
2 Topics
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Alert Issues
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Not Receiving Alerts
Too Many Alerts
Graph or Report Issues
2 Topics
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Graph or Report Issues
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Empty Graphs
Export Issues
Sensor-Specific Issues
4 Topics
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Sensor-Specific Issues
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Temperature Sensor
Vibration Sensor
Tilt Sensor
Impact Sensor
Installation and Setup Issues
2 Topics
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Installation and Setup Issues
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Device Not Appearing in Dashboard
Location Not Showing
Next Steps If Issues Persist
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Next Steps If Issues Persist
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Check full device information in Management > Devices
Contact Atomation Support
Location Not Showing
Industrial Troubleshooting Guide
Installation and Setup Issues
Location Not Showing
For AT-R devices, ensure the Read Now button was pressed in the app during installation
For Gateways and Stand-alones, ensure they have a clear view of the sky
Allow up to 48 hours for GPS location to update
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